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Tag: Customer service

June 17, 2020 Customer Experience / Customer Service Training

The Importance of Customer Service Training

When Employee Training comes to mind, more often than not, it is Product Training, Sales Training, and Technical Training that

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Smart Customer Service
May 15, 2020 Customer Experience

What it Takes to Deliver Smart Customer Service for clients

In our last blog post, we explored how to Develop and Deploy Effective Product Knowledge Training, with that, customer-facing representatives

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