Introduction: How to transition to Virtual Instructor-led training Virtual Instructor-Led Training grants learners the freedom to continue learning outside of
Continue reading
What it Takes to Deliver Smart Customer Service for clients
In our last blog post, we explored how to Develop and Deploy Effective Product Knowledge Training, with that, customer-facing representatives
Continue reading
Developing and Deploying Effective Product Knowledge Training
In the last blog, we discussed the importance of product knowledge to drive business goals. In this blog, we will
Continue reading
Drive Business Goals with Product Knowledge
‘Know thyself’ – a motto made popular by the ancient Greek philosopher, Socrates, is universally considered to be a guide
Continue reading
Microlearning – A Top 2020 Learning Trend
Microlearning is a much bandied-about term in the online learning universe. And justifiably so. Let’s quickly review the What’s and
Continue reading